Scope
The SOS Support team neads to have informations of your JobScheduler environment. This article describes how you can provide these informations.
Jobs and job chains
The jobs and job chains you find attached to this article.
Installation
- Download the attached configuration files and put them to you
$scheduler_data/config/livefolder. There should be a subfolder ./support after installation. - Adjust the parameters for the database connection in the job
DB Statement
Job get_environment_data
This is a standalone job that
- uname
- detect running JobScheduler instances
- reads all environment variables
- executes a top command.
The output will be stored in the file
| Parameter | Descriptin | Default |
|---|---|---|
| output_file_name | The name of the file, that contains the information the SOS Support Team needs. Please attach this file to your ticket | ./sos_support.log |
| number_of_iterations | The number of top command iterations | 1 |
Please run the job and send the log file to the SOS support team.
The job chain job_chain_get_support_data executes some db sql statements
to get
- the number of active orders
- the number of active tasks
- the number of configuration files for
- orders
- job chains
- jobs
Please note that the reporting interface have to be installed and activated.
The last step in the job chains reports to the order log.
Example
2016-04-13 16:09:58.336+0200 [info] (Task support/report:18367873) 10 active orders found in the database
2016-04-13 16:09:58.342+0200 [info] (Task support/report:18367873) 0 active tasks found in the database
2016-04-13 16:09:58.353+0200 [info] (Task support/report:18367873) 19 orders defined for 24 job chains
2016-04-13 16:09:58.364+0200 [info] (Task support/report:18367873) 46 jobs defined
Please send the order log to the SOS support team.
Configuration
The job /support/DB Statement has the following parameters
| Parameter | Description | Default |
|---|---|---|
| db_class | SOSConnection class | SOSOracleConnection |
| db_driver | The jdbc driver class | oracle.jdbc.driver.OracleDriver |
| db_url | The jdbc connection string | jdbc:oracle:thin:@//d_host:1521/db_name |
| db_user | The db user | |
| db_password | The password for the db user |
You can find the values for your database in the file $SCHEDULER_DATA/config/factory.ini in the section [spooler] in the entry db
The order to start the job chain can be parameterized with the parameter scheduler_id. If empty, the scheduler_id of the actual JobScheduler will be used.