Scope

The SOS Support Team relies on the completeness and accuracy of information that you provide about your JobScheduler environment.
This article describes how to collect the information.
Currently the collection process as explained with this article is available for Unix environments.
This article describes how to provide the information.

Jobs and Job Chains

The jobs and job chains chain configuration files are attached to this article: support.zip

Installation

Download the attached configuration files and store them to your $SCHEDULER_DATA/config/live folder. There should exist a sub-folder ./support after extracting the files from the archive.
Adjust the parameters for the database connection in the job execute_database_statement
Display feature availability StartingFromRelease 1.9

Job Chain `get_`

...

`support_data`

This standalone job performs the following operations:

execute a uname command
detect any running JobScheduler instances
read all environment variables
execute a top command.

The output of this job will be stored in a file that is specified like this:

Parameter	Description	Default
`output_file_name`	The name of the file, that collects the information the SOS Support Team needs. Please attach this file to your ticket.	`./sos_support.log`
`number_of_iterations`	The number of `top` command iterations	1

Please run the job and send the output file to the SOS Support Team.

The job chain executes some database statements to collect

the number of running orders
the number of running tasks
the number of configuration files for
- orders
- job chains
- jobs

Also the job get_environment_data_linux|windows will be executed.

Please note that the JobScheduler Reporting Interface has to be installed and active. The job chain /sos/reporting/Inventory has to be processed in order to create an up-to-date inventory of job-related objects.

The last step in the job chain reports the following information to the order log.

Example

2016-04-13 16:09:58.336+0200 [info]   (Task support/report:18367873) 10 active orders found in the database
2016-04-13 16:09:58.342+0200 [info]   (Task support/report:18367873) 0 active tasks found in the database
2016-04-13 16:09:58.353+0200 [info]   (Task support/report:18367873) 19 orders defined for 24 job chains
2016-04-13 16:09:58.364+0200 [info]   (Task support/report:18367873) 46 jobs defined

Please run the order get_support_data and send the file specified in the parameter output_file_name to the SOS Support Team.

Job `get_environment_data_linux and get_environment_windows`

The job according to the OS JobScheduler is running on the job ...linux or ....windows will be executed in the job chain. This job performs the following operations:

Linux
- execute a uname command
- detect any running JobScheduler instances
- read all environment variables
- execute a top command.
Windows
- executing the command systeminfo
- detect any running JobScheduler instances
- read all environment variables
- get a processlist

Parameter	Description	Default
`output_file_name`	The name of the file, that collects the information the SOS Support Team needs. Please attach this file to your ticket.	`./sos_support.log`
`number_of_iterations`	The number of `top` command iterations	1

Configuration

The job ./support/execute_database_statement makes use of the following parameters:

Parameter	Description	Default / Example
`db_class`	SOSConnection class	`SOSOracleConnection`
`db_driver`	The jdbc driver class	`oracle.jdbc.driver.OracleDriver`
`db_url`	The JDBC connection string	`jdbc:oracle:thin:@//d_host:1521/db_name`
`db_user`	The database schema user
`db_password`	The password for the user

Find the values for your JobScheduler database connection in the file $SCHEDULER_DATA/config/factory.ini in the section [spooler] with the entry db.
The order to start the job chain can be parameterized with the parameter scheduler_id. If empty, then the scheduler_id of the current JobScheduler instance will be used.

Code Block

language	bash
title	Example output
collapse	true

Hostname:                                      HOST_name
Betriebssystemname:                            Microsoft Windows 10 Pro
Betriebssystemversion:                         10.0.10586 Nicht zutreffend Build 10586
Betriebssystemhersteller:                      Microsoft Corporation
Betriebssystemkonfiguration:                   Eigenst„ndige Arbeitsstation
Betriebssystem-Buildtyp:                       Multiprocessor Free
Registrierter Benutzer:                        Windows User
Registrierte Organisation:                     
Produkt-ID:                                    00330-80000-00000-AA701
Ursprngliches Installationsdatum:             14.01.2016, 14:15:37
Systemstartzeit:                               18.04.2016, 16:23:06
Systemhersteller:                              Dell Inc.
Systemmodell:                                  Inspiron 7520
Systemtyp:                                     x64-based PC
Prozessor(en):                                 1 Prozessor(en) installiert.
                                               [01]: Intel64 Family 6 Model 58 Stepping 9 GenuineIntel ~2101 MHz
BIOS-Version:                                  Dell Inc. A11, 20.02.2014
Windows-Verzeichnis:                           C:\WINDOWS
System-Verzeichnis:                            C:\WINDOWS\system32
Startger„t:                                    \Device\HarddiskVolume2
Systemgebietsschema:                           de;Deutsch (Deutschland)
Eingabegebietsschema:                          de;Deutsch (Deutschland)
Zeitzone:                                      (UTC+01:00) Amsterdam, Berlin, Bern, Rom, Stockholm, Wien
Gesamter physischer Speicher:                  8.067 MB
Verfgbarer physischer Speicher:               3.447 MB
Virtueller Arbeitsspeicher: Maximale Gr”áe:    17.283 MB
Virtueller Arbeitsspeicher: Verfgbar:         9.139 MB
Virtueller Arbeitsspeicher: Zurzeit verwendet: 8.144 MB
Auslagerungsdateipfad(e):                      C:\pagefile.sys
Dom„ne:                                        SOS
Anmeldeserver:                                 Nicht zutreffend
Hotfix(es):                                    10 Hotfix(e) installiert.

Code Block

language	bash
title	Sample output
collapse	true

Linux vmubuntu2 3.2.0-29-generic #46-Ubuntu SMP Fri Jul 27 17:03:23 UTC 2012 x86_64 x86_64 x86_64 GNU/Linux
running JobScheduler instances
..............................
test     12759     1  0 Feb25 ?        00:00:00 /bin/sh /home/test/sos-berlin.com/jobscheduler_universal_agent/bin/../bin/jobscheduler_agent_watchdog.sh -4447
test     12760 12759  0 Feb25 ?        00:03:25 /usr/bin/java -DLOGFILE=/home/test/sos-berlin.com/jobscheduler_universal_agent/bin/../logs/jobscheduler_agent_4447 -Xms100m -classpath /home/test/temp:/home/test/sos-berlin.com/jobscheduler_universal_agent/bin/../lib/log/log4j/*:/home/test/sos-berlin.com/jobscheduler_universal_agent/bin/../lib/jdbc/*:/home/test/sos-berlin.com/jobscheduler_universal_agent/bin/../lib/3rd-party/*:/home/test/sos-berlin.com/jobscheduler_universal_agent/bin/../lib/sos/*:/home/test/sos-berlin.com/jobscheduler_universal_agent/bin/../lib/ com.sos.scheduler.engine.agent.main.AgentMain -http-port=4447 -log-directory=/home/test/sos-berlin.com/jobscheduler_universal_agent/bin/../logs -kill-script=/home/test/sos-berlin.com/jobscheduler_universal_agent/bin/../bin/jobscheduler_agent_kill_task.sh -job-java-options=-Dlog4j.configuration=file:///home/test/sos-berlin.com/jobscheduler_universal_agent/bin/../lib/stdout/log4j.xml
test     13801 13795  0 05:05 ?        00:00:00 grep scheduler
environment variables
..............................
DISPLAY='localhost:11.0'
HOME='/home/test'
IFS='     
'
IP_ADDRESS_OPTION=''
JAVABIN='/usr/bin/java'
JAVA_OPTIONS='-Xms100m'
JOB_JAVA_OPTIONS='-Dlog4j.configuration=file:///home/test/sos-berlin.com/jobscheduler_universal_agent/bin/../lib/stdout/log4j.xml'
KILL_TASK_LOG_FILE='/home/test/sos-berlin.com/jobscheduler_universal_agent/bin/../logs/agent_kill_task_4447.log'
LANG='de_DE.UTF-8'
LOGNAME='test'
MAIL='/var/mail/test'
NLSPATH='/usr/dt/lib/nls/msg/%L/%N.cat'
OLDPWD='/home/test'
OPTIND='1'
PATH='/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games'
PPID='12760'
PS1='$ '
PS2='> '
PS4='+ '
PWD='/home/test/sos-berlin.com/jobscheduler_universal_agent'
SCHEDULER_CLASSPATH='/home/test/temp:/home/test/sos-berlin.com/jobscheduler_universal_agent/bin/../lib/log/log4j/*:/home/test/sos-berlin.com/jobscheduler_universal_agent/bin/../lib/jdbc/*:/home/test/sos-berlin.com/jobscheduler_universal_agent/bin/../lib/3rd-party/*:/home/test/sos-berlin.com/jobscheduler_universal_agent/bin/../lib/sos/*:/home/test/sos-berlin.com/jobscheduler_universal_agent/bin/../lib/'
SCHEDULER_CONFIGURATION_DIRECTORY='C:/Users/ur/Documents/sos-berlin.com/jobscheduler/scheduler_current/config/live'
SCHEDULER_CRASH_FILE='/home/test/sos-berlin.com/jobscheduler_universal_agent/bin/../logs/kill_tasks_after_crash_4447.sh'
SCHEDULER_HOME='/home/test/sos-berlin.com/jobscheduler_universal_agent/bin/..'
SCHEDULER_HOST='ur_dell'
SCHEDULER_HTTP_PORT='4447'
SCHEDULER_ID='scheduler_current'
SCHEDULER_JOB_CONFIGURATION_DIRECTORY='C:/Users/ur/Documents/sos-berlin.com/jobscheduler/scheduler_current/config/live'
SCHEDULER_JOB_NAME='get_environment_data'
SCHEDULER_KILL_SCRIPT='/home/test/sos-berlin.com/jobscheduler_universal_agent/bin/../bin/jobscheduler_agent_kill_task.sh'
SCHEDULER_LOGFILE='/home/test/sos-berlin.com/jobscheduler_universal_agent/bin/../logs/jobscheduler_agent_4447'
SCHEDULER_LOG_DIR='/home/test/sos-berlin.com/jobscheduler_universal_agent/bin/../logs'
SCHEDULER_PARAM_NUMBER_OF_ITERATIONS='1'
SCHEDULER_PARAM_OUTPUT_FILE_NAME='/home/test/logs/top.log'
SCHEDULER_PID_FILE='/home/test/sos-berlin.com/jobscheduler_universal_agent/bin/../logs/jobscheduler_agent_4447.pid'
SCHEDULER_PID_FILE_DIR='/home/test/sos-berlin.com/jobscheduler_universal_agent/bin/../logs'
SCHEDULER_RETURN_VALUES='/tmp/sos-6571614061486009242.tmp'
SCHEDULER_SUPERVISOR_HOST=''
SCHEDULER_SUPERVISOR_PORT=''
SCHEDULER_TASK_ID='18367852'
SCHEDULER_TASK_TRIGGER_FILES=''
SCHEDULER_TCP_PORT='4000'
SCHEDULER_UDP_PORT='4000'
SHELL='/bin/bash'
SHLVL='1'
SSH_CLIENT='192.11.0.12 58002 22'
SSH_CONNECTION='192.11.0.12 58002 192.11.0.116 22'
SSH_TTY='/dev/pts/0'
TERM='vt100'
USER='test'
XDG_SESSION_COOKIE='1d23ce1f2422f47d161527f400000173-1456377517.352046-609560642'
XFILESEARCHPATH='/usr/dt/app-defaults/%L/Dt'
_='/home/test/sos-berlin.com/jobscheduler_universal_agent/bin/jobscheduler_agent_4447.sh'
top command
..............................
top - 05:05:47 up 2 days,  1:20,  2 users,  load average: 0.00, 0.14, 0.22
Tasks:  77 total,   1 running,  76 sleeping,   0 stopped,   0 zombie
Cpu(s):  0.5%us,  0.2%sy,  0.0%ni, 99.1%id,  0.2%wa,  0.0%hi,  0.0%si,  0.0%st
Mem:   1012360k total,   731712k used,   280648k free,    61728k buffers
Swap:  1046524k total,    10180k used,  1036344k free,   370176k cached

  PID USER      PR  NI  VIRT  RES  SHR S %CPU %MEM    TIME+  COMMAND           [01]: KB3124200
12760 test      20   0 2152m 169m  17m S  2.0 17.1   3:25.47 java               
    1 root      20[02]: KB3124263
   0 24304 2024 1276 S  0.0  0.2   0:02.52 init               
    2 root      20   0   [03]: KB3135173
 0    0    0 S  0.0  0.0   0:00.03 kthreadd           
    3 root      20   0     0[04]: KB3139907
    0    0 S  0.0  0.0   0:01.49 ksoftirqd/0        
    5 root      20   0     0    0[05]: KB3140741
    0 S  0.0  0.0   0:07.73 kworker/u:0        
    6 root      RT   0     0    0    0 S[06]: KB3140743
   0.0  0.0   0:00.00 migration/0        
    7 root      RT   0     0    0    0 S  0.0  0.0 [07]: KB3140768
   2:00.53 watchdog/0         
    8 root       0 -20     0    0    0 S  0.0  0.0   0:00.00 cpuset[08]: KB3144756
             
    9 root       0 -20     0    0    0 S  0.0  0.0   0:00.00 khelper[09]: KB3154132
             
   10 root      20   0     0    0    0 S  0.0  0.0   0:00.00 kdevtmpfs[10]: KB3147458
Netzwerkkarte(n):          
   11 root       0 -20     0   7 0Netzwerkadapter installiert.
   0 S  0.0  0.0   0:00.00 netns              
   12 root      20   0     0   [01]: 0VMware Virtual Ethernet Adapter for VMnet8
  0 S  0.0  0.0   0:00.86 sync_supers        
   13 root      20   0     0    0    0 S  0.0  0.0   0:00.02 bdi-defaultVerbindungsname: Ethernet 3
        
   14 root       0 -20     0    0    0 S  0.0  0.0   0:00.00 kintegrityd        
   15DHCP rootaktiviert:  Ja
     0 -20     0    0    0 S  0.0  0.0    0:00.00 kblockd            
   16 root       0 DHCP-20Server:     0192.168.146.254
     0    0 S  0.0  0.0   0:00.00 ata_sff            
   17 root      20   0     0    0 IP-Adresse(n)
   0 S  0.0  0.0   0:00.27 khubd              
   18 root       0 -20     0    0    0 S [01]: 0.0192.168.146.1
  0.0   0:00.00 md                 
   21 root      20   0     0    0    0 S  0.0  0.0 [02]: fe80::2956:c507:632a:b82f
   0:00.09 khungtaskd         
   22 root      20   0     0    0    0 S  0.0  0.0   0:09.69 kswapd0  [02]: Astaro SSL VPN Adapter
          
   23 root      25   5     0    0    0 S  0.0  0.0   0:00.00 ksmd        Verbindungsname: Ethernet 2
      
   24 root      39  19     0    0    0 S  0.0  0.0   0:00.00 khugepaged         
   25 rootStatus:      20   0 Medien getrennt
   0    0    0 S  0.0  0.0   0:00.00 fsnotify_mark      
   26 root      20   0     0   [03]: 0VMware Virtual Ethernet Adapter 0for SVMnet1
  0.0  0.0   0:00.00 ecryptfs-kthrea    
   27 root       0 -20     0    0    0 S  0.0  0.0   0:00.00 crypto       Verbindungsname: Ethernet 5
    
   35 root       0 -20     0    0    0 S  0.0  0.0   0:00.00 kthrotld           
   37 rootDHCP aktiviert:  Ja
   20   0     0    0    0 S  0.0  0.0   0:00.00 scsi_eh_0          
   38 root      20   0  DHCP-Server:   0  192.168.114.254
  0     0 S  0.0  0.0   0:00.00 scsi_eh_1          
   60 root       0 -20     0    0    0 S  0.0IP-Adresse(n)
   0.0   0:00.00 devfreq_wq         
  163 root       0 -20     0    0    0 S  0.0  0.0   0:00.00 mpt_poll_0         [01]: 192.168.114.1
  164 root       0 -20     0    0    0 S  0.0  0.0   0:00.00 mpt/0              
  211 root   [02]: fe80::71a5:b961:9dd3:2fd9
  20   0     0    0    0 S  0.0  0.0   0:00.00 scsi_eh_2          
  227 root      20 [04]:  0     0Intel(R) Centrino(R) Wireless-N 2230 Driver
      0    0 S  0.0  0.0   0:24.96 jbd2/sda1-8        
  228 root       0 -20     0    0    0 S  0.0Verbindungsname: WiFi
  0.0   0:00.00 ext4-dio-unwrit    
  314 root      20   0 17356  544  516 S  0.0  0.1   0:00.07 upstart-udev-br    
   318 root      20   0Status: 21580  968  808 S  0.0  0.1Medien getrennt
  0:00.71 udevd              
  407 messageb  20   0 23940  996  820 S  0.0  0.1   0:01.17 dbus-daemon        
[05]: Realtek 411PCIe syslogGBE Family Controller
  20   0  243m 1048 1048 S  0.0  0.1   0:29.21 rsyslogd           
  435 root      20   0 21448  524  356 S  0.0   0.1 Verbindungsname:  0:00.10 udevdEthernet 4
               
  436 root      20   0 21448  548  364 S  0.0  0.1   0:00.08 udevd            Status:  
  611 root     Medien 20getrennt
   0 49948 2364 2248 S  0.0  0.2   0:03.04 sshd               
  633 root      20   0 23344  928  924 S  0.0  0.1   0:00.00 vsftpd[06]: DisplayLink Network Adapter NCM
                     
  635 root       0 -20     0    0    0 S  0.0  0.0   0Verbindungsname:00.00 kpsmousedEthernet 6
         
  825 root      20   0 15180  196  196 S  0.0  0.0   0:00.00 upstart-socket-    
  897 root      20   0 15964 DHCP 808aktiviert:  804Ja
 S  0.0  0.1   0:00.00 getty              
  902 root      20   0 15964  808  804 S  0.0  0.1   0:00.00 getty    DHCP-Server:     192.11.0.1
     
  906 root      20   0 15964  808  804 S  0.0  0.1   0:00.00 getty              
  907 root      20IP-Adresse(n)
   0 15964  808  804 S  0.0  0.1   0:00.00 getty              
  910 root      20   0 15964  808  804 S  0.0  [01]: 192.11.0.112
   0:00.00 getty              
  924 root      20   0  4320  552  548 S  0.0  0.1   0:00.00 acpid        [02]: fe80::b16e:1cd6:9837:359e
     
  935 whoopsie  20   0  195m 3656 3296 S  0.0  0.4   0:15.45 whoopsie           
  936 mysql     20  [07]: 0Bluetooth Device 537m(Personal  35m 1744 S  0.0  3.6   0:28.06 mysqldArea Network)
                       
  939 root      20   0 19104  884  800 S  0.0  0.1   0:00.33 cron    Verbindungsname: Bluetooth-Netzwerkverbindung
          
  940 daemon    20   0 16900  216  216 S  0.0  0.0   0:00.00 atd                
 1115 root Status:     20   0  222mMedien 8260getrennt
Anforderungen 3148 Sfr Hyper-V:  0.0  0.8        0:15.21 apache2        Erweiterungen fr den VM-šberwachungsmodus: Ja
 1143  root      20   0 65132 1952 1472 S  0.0  0.2   0:00.04 login              
 1146 www-data  20   0  222mVirtualisierung 5552in Firmware 428aktiviert: SJa
  0.0  0.5   0:00.00 apache2            
 1147 www-data  20   0  222m 5552  428 S  0.0  0.5   0:00.00 apache2      Adressbersetzung der zweiten Ebene: Ja
  
 1148 www-data  20   0  222m 5552  428 S  0.0  0.5   0:00.00 apache2            
 1149 www-data  20   0  222m 5552  428Datenausfhrungsverhinderung S  0.0  0.5   0:00.00 apache2verfgbar: Ja
.............................. 
running JobScheduler instances  
.............................. 
sos_jobscheduler_agent_44     2460 Services            
 1150 www-data  20   0  222m  5552  428 S  04.0  0.5496 K
scheduler.exe   0:00.00 apache2            
 13161284 rootServices      20   0  570m 3628 2496 S  0.0   0.4   0:02.53 console-kit-dae   143.856 K
scheduler.exe 1384 root      20   0  182m 2744 2124 S  0.0  0.3   0:00.99 polkitd10444 Services             
 1394 admin_su  20  0 0 27468 8536 1700 S  0114.0  0.8   0:00.87 bash               
 9812 root      20   0     0    0    0 S  0.0  0.0   0:00.00 kworker/u:1        
10294 root      20   0     0    0    0 S  0.0  0.0   0:07.41 flush-8:0          
11865 root       0 -20     0    0    0 S  0.0  0.0   0:00.00 hci0               
12759 test      20   0  4392  612  508 S  0.0  0.1   0:00.00 jobscheduler_ag    
13307 root      20   0     0    0    0 S  0.0  0.0   0:01.97 kworker/0:2        
13312 root      20   0 81876 3844 2988 S  0.0  0.4   0:00.01 sshd               
13482 test      20   0 82024 1852  968 S  0.0  0.2   0:00.06 sshd               
13483 test      20   0 23520 4584 1696 S  0.0  0.5   0:00.74 bash               
13544 test      20   0 12768  944  768 S  0.0  0.1   0:00.05 sftp-server        
13698 root      20   0     0    0    0 S  0.0  0.0   0:00.01 kworker/0:0        
13770 root      20   0     0    0    0 S  0.0  0.0   0:00.00 kworker/0:1        
13795 test      20   0  4392  612  504 S  0.0  0.1   0:00.02 sh                 
13802 test      20   0 17344 1216  932 R  0.0  0.1   0:00.00 top

Job Chain `get_support_data`

The job chain executes some database statements to collect

the number of running orders
the number of running tasks
the number of configuration files for
- orders
- job chains
- jobs

Please note that the JobScheduler Reporting Interface has to be installed and active. The job chain /sos/reporting/Inventory has to be processed in order to create an up-to-date inventory of job-related objects.

The last step in the job chain reports the following information to the order log.

Example

2016-04-13 16:09:58.336+0200 [info]   (Task support/report:18367873) 10 active orders found in the database
2016-04-13 16:09:58.342+0200 [info]   (Task support/report:18367873) 0 active tasks found in the database
2016-04-13 16:09:58.353+0200 [info]   (Task support/report:18367873) 19 orders defined for 24 job chains
2016-04-13 16:09:58.364+0200 [info]   (Task support/report:18367873) 46 jobs defined

Please send the order log to the SOS Support Team.

Configuration

The job ./support/execute_database_statement makes use of the following parameters:

Parameter	Description	Default / Example
`db_class`	SOSConnection class	`SOSOracleConnection`
`db_driver`	The jdbc driver class	`oracle.jdbc.driver.OracleDriver`
`db_url`	The JDBC connection string	`jdbc:oracle:thin:@//d_host:1521/db_name`
`db_user`	The database schema user
`db_password`	The password for the user

Find the values for your JobScheduler database connection in the file $SCHEDULER_DATA/config/factory.ini in the section [spooler] with the entry db.
The order to start the job chain can be parameterized with the parameter scheduler_id. If empty, then the scheduler_id of the current JobScheduler instance will be used.

...

248 K
.............................. 
environment variables 
.............................. 
ALLUSERSPROFILE=C:\ProgramData
PROMPT=$P$G
SCHEDULER_HOST=HOST_name
SCHEDULER_PARAM_COUNT_JOB_CHAIN_FILES=16
SCHEDULER_PARAM_SCHEDULER.VARIABLE_NAME_PREFIX=SCHEDULER_PARAM_
CommonProgramFiles=C:\Program Files\Common Files
CommonProgramFiles(x86)=C:\Program Files (x86)\Common Files
APPDATA=C:\WINDOWS\system32\config\systemprofile\AppData\Roaming
CLASSPATH=C:\Program Files (x86)\Altova\xmlspy\XMLSpyInterface.jar
APR_ICONV_PATH=C:\Program Files (x86)\Subversion\iconv
windir=C:\WINDOWS
CommonProgramW6432=C:\Program Files\Common Files
SCHEDULER_HOME=C:/Program Files/sos-berlin.com/jobscheduler/scheduler_4198
COMPUTERNAME=UR_DELL
ComSpec=C:\WINDOWS\system32\cmd.exe
Devmgr_show_details=1
JAVA_HOME=C:\Program Files\Java\jdk1.8.0_31
Devmgr_show_nonpresent_devices=1
FP_NO_HOST_CHECK=NO
SCHEDULER_SUPERVISOR_HOST=
SCHEDULER_SUPERVISOR_PORT=
LOCALAPPDATA=C:\WINDOWS\system32\config\systemprofile\AppData\Local
SCHEDULER_ORDER_ID=start
NUMBER_OF_PROCESSORS=8
PROCESSOR_REVISION=3a09
OS=Windows_NT
Path=C:\ProgramData\Oracle\Java\javapath;C:\PROGRA~2\Borland\Delphi5\Projects\Bpl;C:\PROGRA~2\Borland\Delphi5\Bin;C:\oraclexe\app\oracle\product\11.2.0\server\bin;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\WINDOWS\System32\WindowsPowerShell\v1.0\;C:\PROGRA~2\F-Secure\Ssh;C:\Program Files (x86)\Subversion\bin;C:\Program Files\TortoiseSVN\bin;C:\Program Files (x86)\IDM Computer Solutions\UltraEdit-32;C:\Program Files (x86)\Mscgen;C:\Program Files (x86)\Graphviz2.32\bin;C:\Program Files (x86)\Windows Live\Shared;C:\Program Files (x86)\Git\cmd;C:\Program Files (x86)\GitExtensions\;C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static;C:\Program Files (x86)\AMD\ATI.ACE\Core-Static;C:\Program Files\nodejs\;
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC
ProgramW6432=C:\Program Files
PROCESSOR_ARCHITECTURE=AMD64
PROCESSOR_IDENTIFIER=Intel64 Family 6 Model 58 Stepping 9, GenuineIntel
SCHEDULER_JOB_CONFIGURATION_DIRECTORY=C:/Users/ur/Documents/sos-berlin.com/jobscheduler/scheduler_4198/config/live/support_ur
TEMP=C:\WINDOWS\TEMP
PROCESSOR_LEVEL=6
prod_dir=c:\temp
ProgramData=C:\ProgramData
ProgramFiles=C:\Program Files
SCHEDULER_UDP_PORT=4198
ProgramFiles(x86)=C:\Program Files (x86)
PSModulePath=C:\WINDOWS\system32\WindowsPowerShell\v1.0\Modules\
PUBLIC=C:\Users\Public
SystemDrive=C:
SOS_LOCALE=en
SCHEDULER_CONFIGURATION_DIRECTORY=C:/Users/ur/Documents/sos-berlin.com/jobscheduler/scheduler_4198/config/live
sos_remote=gollum
SCHEDULER_PARAM_COUNT_ORDERS=2
SCHEDULER_PARAM_NUMBER_OF_ITERATIONS=3
SCHEDULER_TASK_ID=93
SVN_EDITOR="C:\Program Files (x86)\IDM Computer Solutions\UltraEdit-32\uedit32.exe"
SystemRoot=C:\WINDOWS
TMP=C:\WINDOWS\TEMP
USERDOMAIN=SOS
USERNAME=UR_DELL$
SCHEDULER_PARAM_JITL.SSH.USE_JSCH_IMPL=true
USERPROFILE=C:\WINDOWS\system32\config\systemprofile
SOS_INI=C:/Users/ur/Documents/sos-berlin.com/jobscheduler/scheduler_4198/config/sos.ini
SCHEDULER_DATA=C:/Users/ur/Documents/sos-berlin.com/jobscheduler/scheduler_4198
SCHEDULER_JOB_NAME=get_environment_data_window
SCHEDULER_PARAM_OPERATION_SYSTEM=windows
SCHEDULER_TCP_PORT=4198
SCHEDULER_ORDER_HISTORY_ID=26
SCHEDULER_TASK_TRIGGER_FILES=
SCHEDULER_JOB_CHAIN=get_support_data
SCHEDULER_JOB_CHAIN_CONFIGURATION_DIRECTORY=C:/Users/ur/Documents/sos-berlin.com/jobscheduler/scheduler_4198/config/live/support_ur
SCHEDULER_RETURN_VALUES=C:\WINDOWS\TEMP\sos7C60.tmp
SCHEDULER_PARAM_SCHEDULER.ORDER.KEEP_ORDER_CONTENT_ON_RESCHEDULE=false
SCHEDULER_PARAM_SCHEDULER_ID=scheduler_4198
SCHEDULER_PARAM_OUTPUT_FILE_NAME=sos_support.log
SCHEDULER_PARAM_COUNT_JOB_FILES=47
SCHEDULER_PARAM_COUNT_ORDER_FILES=61
SCHEDULER_PARAM_COUNT_TASKS=0
.............................. 
top command 
.............................. 
Handles  NPM(K)    PM(K)      WS(K) VM(M)   CPU(s)     Id  SI ProcessName 
Scheduler processes 
    744      46   369856     143856  3665   263,05   1284   0 scheduler        
    433      22   276272     112572  3570     6,72  10444   0 scheduler        
    741      44   338388     121844  3665   263,27   1284   0 scheduler        
    741      44   339728     122964  3665   263,33   1284   0 scheduler        
Processes sorted by CPU 

Handles  NPM(K)    PM(K)      WS(K) VM(M)   CPU(s)     Id  SI ProcessName      
-------  ------    -----      ----- -----   ------     --  -- -----------      
   1429     153   460548     370732  1230 1.773,23   3524   1 firefox          
    792      68   142828     137292 ...67 1.727,78   2900   0 MsMpEng          
    977      25    44860      19588   361 1.269,11   1808   0 DisplayLinkMan...
    625      50    95876      72644 ...87 1.062,78    508   1 dwm              
   1153      96   705880     429680 35307   678,03  10548   1 eclipse          
   1869       0     1616     526268   611   668,89      4   0 System           
    707      40    10796      26328   181   443,16   6304   1 OneDrive         
    925      56   113512     111124 ...81   414,69    528   0 svchost          
   3516     329   134956     161884 ...23   405,81   5932   1 explorer         
    544      31    20548      25660   204   372,59   3000   1 SetPoint         
    356      21    26472      35016 ...72   284,72   4748   0 WmiPrvSE         
   2249      77    28204      49088 ...88   277,42   1288   0 svchost          
    740      44   339728     122996  3665   263,41   1284   0 scheduler        
    344      16    10060      18540 ...10   176,53   4432   0 WmiPrvSE         
    778      94   285856     228024   723   116,86   5092   1 thunderbird      
   
      0       0        0          4     0               0   0 Idle             


Processes sorted by name 

Handles  NPM(K)    PM(K)      WS(K) VM(M)   CPU(s)     Id  SI ProcessName      
-------  ------    -----      ----- -----   ------     --  -- -----------      
    449      19     3700      12460   103     0,47   6368   1 Amazon Music H...
    625      28    24116      28412 ...94     1,30  14292   1 ApplicationFra...
    111       8     1164       5220    54     0,03   2748   0 armsvc           
    214      10     2080       8364    96     0,63   3012   1 atieclxx         
    130       7     1072       4564    34     0,03   1088   0 atiesrxx         
    160      10     6260      10792 ...98     0,13  13920   0 audiodg          
    402      25    13976      35344   262     0,17   1848   1 CallsApp         
   1160     107   102660       6160 33641    54,73   8008   1 CCC              
    998      46    59100      36508   378    11,59  11144   1 chrome           
    243      22    39372      19648   231     1,11  14248   1 chrome           
    135       9     1484       5472    75     0,02   4636   1 chrome           
    303      23    42144      17296   250     1,81   5228   1 chrome           
    151      13     3140      10760   100     0,06   2280   1 ClassicStartMenu 
     40       4     4828       3200 ...72     0,08   9628   0 cmd                  
    249      10     7300       9884 ...95    11,22   2296   0 WmiPrvSE         
    288      24    33208      26020   229     3,02  10908   1 Xming            


2 active orders found in the database 
0 active tasks found in the database 
61 orders defined for 16 job chains 
47 jobs defined

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Versions Compared

Old Version 7

New Version Current

Key

Table of Contents

Scope

Jobs and Job Chains

Installation

Job Chain `get_`

`support_data`

Job `get_environment_data_linux and get_environment_windows`

Configuration

Job Chain `get_support_data`

Configuration

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Versions Compared

Old Version 7

New Version Current

Key

Table of Contents

Scope

Jobs and Job Chains

Installation

Job Chain get_

support_data

Job get_environment_data_linux and get_environment_windows

Configuration

Job Chain get_support_data

Configuration

Job Chain `get_`

`support_data`

Job `get_environment_data_linux and get_environment_windows`

Job Chain `get_support_data`