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- First of all you should check the installation log. It is located in the folder logs in your data directory of your JobScheduler installation. The name of the log file follows the pattern Install_V<version><timestamp><ident_no>.log.
- Check this file for error messages, e.g. a Java run-time exception.
- If you are not able to solve an installation problem please Contact contact us.
Try to start the JobScheduler manually
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- If you do not find a solution then please do not hesitate to contact us via Community Resources.In this case please note the instructions in What information will SOS need when you submit a support request?. us
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- How will JobScheduler determine the location of the JVM for Windows?
- Z-JAVA-101 Java Virtual Machine is not started
- No license key was found or License key has been expired.
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This will tell you the location of your data directory.
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- If you do not find a solution then please contact us via Community Resources.
- In this case please note the instructions in What information will SOS need when you submit a support request?