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Who tracks issues?
How to know if you should track issues in the SOS Change Management System:
- Users that have reported a bug and that wants to follow the resolution for this bug
- Customers, that proposed a Change Request
- User, die einen Bug gemeldet haben und die Erledigung verfolgen wollen
- Customer, die einen Change Request beauftragt haben
How to track issues?
- Issues verfolgen: Watching
- Eigene Find your own Issues finden: Issues auflisten nach Labels für die Customer Account Number (vtiger Account Number) : List issues through labels for a Customer Account Number
- TIC + LinkLinked Issues