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The JS7 can be configured to send JS7 - Notification by mail in case of successful or failed execution of jobs and workflows. In addition, the JS7 - JITL Mail Jobs can be used to send mail. A number of errors can indicate that this the mail server connection does not work:

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javax.mail.AuthenticationFailedException: 535 5.7.3 Authentication unsuccessful

The For notifications the error messages are raised by the JOC Cockpit Cockpit JS7 - Monitor Service when trying to send mail. They can be found in the service-monitor.log file, see JS7 - Log Files and Locations.

In case of problems when using one of the JS7 - JITL Mail Jobs error messages can be found in the order log or task log and in the joc.log file.

Analysis

For mail configuration there are a number of screws that users can turn. It is recommended to narrow down the problem in a systematic way:

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