In such situations a key service is required to open the door.

Rescue

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Script

The Rescue OptionScript is available to administrators with access to the server for which JOC Cockpit is operated.

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JOC Cockpit by default is installed

for Unix to the
- installation directory: /opt/sos-berlin.com/js7/joc
for Windows to the
- installation directory: Program Files\sos-berlin.com\js7\joc

However, the installation directory can be freely chosen during setup.

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Then try to login to JOC Cockpit by using accounts specified from the repaired Identity Service(s).

When things are back to normal then delete the JOC-RESCUE Identity Service.

Removing the Identity Service includes
- to remove the user account root from the Identity Service (other Identity Services still can use a user account with this name that is local to the Identity Service),
- to remove the all role of the Identity Service,
- to remove the Identity Service configuration.