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Introduction

When you add an order on the specific agent and the order is blocked (purple calorcolour) without histroy history entries and you face these errors in the Controller log :

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This certificate is included with the ./config/trusted-x509-certificates directory from a sos *.pem file. And have to be available on the Agent var directory otherwise the Agent cannot verify the deployment

Solution

You have to copy the trusted certificates from ./config/trusted-x509-certificates to the var directory of your agent in var_<port>/config

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