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The SMTP server does not send mails to external addresses such as xxx@yyyyyy.com (i.e. addresses outside the company network) with the information: 550 5.7.1 Unable to relay for xxx@yyyyyy.com and rejects such mails. In addition, mails are not sent out to other recipients.
The error message is:
| Code Block |
|---|
18 11:59:52.261 5 12030.F7E406D0 JavaMail Send |
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smtp=10.255.129.154 to="aaa@bbbbbb.com, xxx@yyyyyy.com" |
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subject="ERROR SCHEDULER-279 Process terminated with signal 9 (SIGKILL Kill, unblockable)" |
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18 11:59:52.442 181 12030.F7E406D0 [xc.insert 1, "javax.mail.SendFailedException" |
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] 18 11:59:52.442 0 12030.F7E406D0 [xc.insert 2, "Invalid Addresses |
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18 11:59:52.442 0 12030.F7E406D0 550 5.7.1 Unable to relay for xxx@yyyyyy.com |
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18 11:59:52.442 0 12030.F7E406D0 "] |
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18 11:59:52.442 0 12030.F7E406D0 [xc.insert 3, "send"] |
Unfortunately, the error message is not to be found in the task log because the task has already been completed and sending a mail is an internal JobScheduler process.
The reason for the error could be that access parameters for the mail server have not been entered in the factory.ini file:
| Code Block |
|---|
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[smtp] mail.smtp.user |
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= mail.smtp.password |
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= mail.smtp.port = 25 |
User and password must be entered here and have to be valid for the SMTP server.
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