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Starting the JobScheduler a log file named scheduler.log will be created. You will find this file in the data directory of your JobScheduler installation. If you find one or more lines containing the text [ERROR you should check the documents below and the other documents in the section Trouble shooting of our Wiki.
If you do not find a solution please do not hesitate to contact us via the help forum or per mail (info@sos-berlin.com).
<span id"articles">articles that could help to solve the problem</span>h1. * How_will_JobScheduler_determine_the_location_of_the_JVM_(MS_Windows_only)?
- What infos the support need in case of a support-request? <span ih1. "data">find out where the data directory is
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- located</span>
If you not sure where your data directory is, check the content of the script jobscheduler_environment_variables.cmd (for windows) respectively jobscheduler_environment_variables.sh (for Unix) in the bin folder of your installation path.
You will find a line like this:
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