...

• Note that a Controller can be operated as a standalone instance or as a cluster with a primary and secondary instance. For a Controller cluster availability is reported for both Controller instances.
• The Current Controller checkbox limits the results displayed to the currently selected Controller, otherwise results are displayed for all connected Controllers.
• Running Time: this block summarizes the availability in percent of the selected time range.
• Statistics: the bar chart shows the number of hours per day in green for the uptimes and in red for the downtimes.
• Overview: this block displays hours per day for uptimes and downtimes.
• Date Range: the date range can be selected per week, month or by specifying an individual range.

Note: Display of Controller availability depends on the retention period of history information specified for the JS7 - Cleanup Service. If the retention period is shorter than the lifetime of a Controller session then related information will be purged from the database and cannot be used to calculate Controller availability.

Anchor
agent_availability agent_availability

Agent Availability

...

• The Current Controller checkbox limits the results displayed to Agents registered with the currently selected Controller, otherwise results are displayed for Agents registered with all connected Controllers.
• Running Time: this block summarizes the availability in percent of the selected time range.
• Statistics: the bar chart shows the number of hours per day in green color for uptimes and in red color for downtimes.
• Overview: this block displays hours per day for uptimes and downtimes.
• Date Range: the date range can be selected per week, month or by specifying an individual range.

Note: Display of Agent availability depends on the retention period of history information specified for the JS7 - Cleanup Service. If the retention period is shorter than the lifetime of an Agent session then related information will be purged from the database and cannot be used to calculate Agent availability.

Anchor
notifications notifications

Notifications

...