Introduction

The Monitor view includes a number of sub-views to provide information about JS7 availability and notifications about job errors and warnings:

• Controller Availability: display uptimes and downtimes of a Controller
• Agent Availability: display uptimes and downtimes of Agents connected to a Controller
• Order Notifications: display job warnings and job errors
• System Notifications: display warnings and errors of JOC Cockpit, Controller and Agents

Controller Availability

This view displays the availability (uptime, downtime) of a Controller for an adjustable range of time:

Explanation:

• Note that a Controller can be operated as a standalone instance or as a cluster with a primary and secondary instance. For a Controller cluster availability is reported for both Controller instances.
• The Current Controller checkbox limits the results displayed to the currently selected Controller, otherwise results are displayed for all connected Controllers.
• Running Time: this block summarizes the availability in percent of the selected time range.
• Statistics: the bar chart shows the number of hours per day in green for the uptimes and in red for the downtimes.
• Overview: this block displays hours per day for uptimes and downtimes.
• Date Range: the date range can be selected per week, month or by specifying an individual range.

Note: Display of Controller availability depends on the retention period of history information specified for the JS7 - Cleanup Service. If the retention period is shorter than the lifetime of a Controller session then related information will be purged from the database and cannot be used to calculate Controller availability.

Agent Availability

This view displays the availability (uptime, downtime) of Agents for an adjustable range of time:

Explanation:

• The Current Controller checkbox limits the results displayed to Agents registered with the currently selected Controller, otherwise results are displayed for Agents registered with all connected Controllers.
• Running Time: this block summarizes the availability in percent of the selected time range.
• Statistics: the bar chart shows the number of hours per day in green color for uptimes and in red color for downtimes.
• Overview: this block displays hours per day for uptimes and downtimes.
• Date Range: the date range can be selected per week, month or by specifying an individual range.

Note: Display of Agent availability depends on the retention period of history information specified for the JS7 - Cleanup Service. If the retention period is shorter than the lifetime of an Agent session then related information will be purged from the database and cannot be used to calculate Agent availability.

Notifications

System Notifications

JS7 - Notifications are created for warnings and errors that are raised by JOC Cockpit, Controller and Agents.

The JS7 - Log Notification Service receives warnings and errors from product logs and creates related notifications.

Order Notifications

JS7 Notifications are created for orders, for example from job warnings and errors:

• Warnings include indicating if a job was running shorter or longer than expected. 
  • The JS7 - Job Instruction allows the threshold values for minimum and maximum expected duration to be set.
  • A warning does not impact execution of a job.
• Errors indicate job problems. The can be handled:
  • automatically from a workflow, e.g. by use of the JS7 - Try-Catch Instruction,
  • manually by a user who can resume and skip execution of jobs in a workflow.
• Notifications are configured from the Configuration view, see JS7 - Notifications - Configuration.
• The Notification view updates automatically if new warnings or errors are raised. It can therefore be used for continuous monitoring.

The Order Notifications view is shown in the following screenshot:

Explanation:

• The Current Controller checkbox limits the results displayed to notifications of the currently selected Controller, otherwise notifications are displayed for all connected Controllers.
•  Colors
  • Yellow entries indicate warnings.
  • Red entries indicate errors.
  • Black entries indicate acknowledged errors.
• Actions
  • The action menu of job error entries allows an error to be Acknowledged and a comment that becomes visible with this view to be added.
  • Acknowledged entries are removed from the list of entries and can be made visible using the Acknowledged filter.
• Lifetime
  • The entries in this view are not collected for a longer time. By default notifications are automatically removed if older than 24 hours.
  • For details see JS7 - Cleanup Service.